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Patients

Complaints

We invite and encourage all of our service users to speak with us about any aspect of their Treatment or experience at our Practice, at any time. In that way, we are almost always able to resolve any issue or concern to the satisfaction of the person raising it, then and there.

If there is a case in which you feel the matter has not been resolved our Team will give you the opportunity and help you, to contact the Practice Manager. The starting point will be for us to follow our Policy and Procedures so that your points get discussed and addressed. You will find that we will show respect for your point of view. You will also find that we will do everything we reasonably can to identify and act on an agreed solution.

Speak with our Reception Team directly: This email address is being protected from spambots. You need JavaScript enabled to view it.

Contact our Practice Manager directly: This email address is being protected from spambots. You need JavaScript enabled to view it.

At all stages there will be transparency by us. The starting point for that is what our Policy says. THEN feel free to make your choice of the alternative next steps which follow.

You can read our Complaints Policy here.

Google Reviews

  • "My daughter and I have both been customers of Accessible Orthodontics over the past 3 years under the care of Nestor. My daughter had braces and I had Invisalign to give us the teeth we wanted! We have had fantastic service the entire time. From the friendly and helpful reception staff through to the great dental team. Nothing is ever too much trouble. I would highly recommend."

    - Sallyan Barnard
  • "I appreciate so much that in Accessible Orthodontics I was able to continue my braces treatment. Dr. Nestor Orolloga is a great specialist! I am very happy with the result. My teeth and smile look stunning. Thank you so much to the whole team for being attentive, kind, and professional. Highly recommended!"

    - Inna Sopronchuk
  • "Prior to having braces I was extremely anxious and embarrassed to show a smile, however after I had come here and spoke with the team. They managed to help me get braces a happy smile and most importantly make me feel comfortable to smile again. I highly recommend as they are extremely helpful and amazing and what they do here!"

    - Alfie Cripps
  • "The entire length of my treatment went incredibly smoothly and I have the most incredible results that I’m beyond impressed with, and I give my thanks to the talented team of orthodontists for improving my quality of life. Everyone here is so polite and I have had zero issues throughout my entire treatment, their guidance was respectful and not invasive. I highly recommend choosing Accessible Orthodontist for your treatment."

    - Kaylyn Wastie
  • "The staff are very friendly. Always ready to help, very accommodating and respectful. Very professional.Highly skilled. Excellent outcome. My daughter's teeth look fabulous now. Great job! Thank you very much."

    - Rosalie Maneclang
  • "We have had a wonderful experience with both our children. Their teeth look amazing and all the staff have been so accommodating and professional. They are both so happy with the results and we couldn't be more grateful!"

    - Kirstie Bray
  • "My teeth and bite were previously very uneven, however after receiving this dentist’s treatment my teeth are in a perfect arch and my smile is much nicer! The staff are lovely and my treatment took far less time than I thought it would - thank you so much!"

    - Caoimhe Burden
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    Contact Us.

    Accessible Orthodontics
    21 Beaumont Street Oxford OX1 2NA