Legal & Informative

Protecting the data of our patients and our team is of utmost importance to us. We are dedicated to ensuring that your data is always safe and secure while in our care. To fulfil this commitment, we regularly and thoroughly review our policies, notices, and supporting systems and procedures.

If you have any questions or concerns about data protection, please don't hesitate to reach out to our team.

You can read our Data Protection Policy here

Our Privacy Notice provides a comprehensive statement to our Patients and Team, about our responsibilities when it comes to us having and using their Data. It also reminds them of their Rights in respect to their Data. It also confirms how those Rights can be exercised and what we do in response to a request to do so.

You can read our Privacy Notice here

Patient Feedback and potential issues and concerns raised by our Patients are really important for us to be aware of and respond to. As such, both have their own pages.

• Click here to go to our Patient Feedback Page
• Click here to go to our Complaints Page

Or you can access the related polices and forms here:

• Leave a Google Review
• Submit a FFT Form
• Read our complaints policy
• This email address is being protected from spambots. You need JavaScript enabled to view it.

There are a number of Organizations which regulate the way our Industry provides services to our Patients. Their focus, like ours, is to ensure that all aspects of the Patient Journey consistently meet the high professional standards which are expected. In some circumstances those Bodies can be an information resource for Patients. At other times we have had the benefit of their guidance as well, in order to keep firmly to “best practice” performance.

Our industry is regulated by several organizations that oversee the provision of services to patients. These organisations share our focus on ensuring that every aspect of the patient journey consistently meets the high professional standards expected in orthodontic care. At times, we also benefit from the guidance provided by these regulatory bodies to ensure that our practice adheres to best practices and maintains the highest standards of care. They can also serve as valuable resources for patients seeking information and guidance on orthodontic treatment.